Terms and conditions to Katie Godfrey’s mentoring services and products
KG Salons Ltd/Katie Godfrey Coaching

Payments

Payment can be made in full at the time of booking, or monthly depending if available for product/service. When paid monthly this should be paid on time to avoid any interest rates and your sessions being cancelled.

Klarna Payment Processing

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

  • Pay in 3

Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

Cancelling/refunds a product/service

We’re unable to offer refunds if you want to cancel your mentoring sessions or products.

However, we recognise that in exceptional circumstances, such as a bereavement, we would wish to consider offering you a different day at such a difficult time. These decisions are made at the discretion of our Customer Service Team and will only be considered if the bereavement relates to an immediate family member, for example a partner, child, parent or sibling.

Although we are unable to offer a refund if you no longer wish to attend your original booking, you can change your booking to a future date with 48 hours notice. If you have purchased your course/session/event at a discounted price you will have to pay the difference to the full course price. Any re-bookings will incur an additional £40 re-booking fee.

For ongoing mentoring services which have been paid in full, please give 48 hours’ notice if you wish to change the date of your next session. Failure of this, this will be deducted from one of your sessions. If you are paying for your program over a monthly basic, your subscription cannot be cancelled until the end of your program and are tided into our services for the duration you have signed up for.

All claims will be assessed entirely at the discretion of KG Salons Ltd. The credit will be to the value of the original fee paid, per booking, and can be used against any future bookings within the following six-month period, minus the £40 re-booking fee.

Returns

Our items should always arrive in perfect condition, however if any product is damaged/faulty or if there are any products missing or you receive an incorrect product then please contact us within 14 days of order receipt detailing the damage/error.

If a product is deemed to be faulty or incorrect a replacement product will be sent, and you will need to send back the faulty/incorrect product to the following address:

KG Salons Ltd

10 Goodwood Close, Clophill, Bedfordshire, MK45 4FE

These conditions do not affect your statutory rights.

Transferring courses

The following charges will apply if you wish to transfer your booking to a later course date:
A £40 re-booking fee will apply.

If you have purchased your course at a discounted price you will have to pay the difference to the full course price.

The choice of course date must be specified at the time of transfer (else the instruction will be considered a cancellation)

The option to transfer clients can only be used once, after which any movement will be considered a cancellation. All outstanding invoices will remain due, irrespective of the number of working day’s notice given for the cancellation.

Session dates and venues

KG Salons Ltd reserves the right to alter course dates and venues without liability.

In the event of a cancellation where alternative cannot be provided in respect of that course a full refund will be offered.

KG Salon Ltd will not reimburse travel or accommodation expenses. KG Salons Ltd is not able to offer refunds for cancellations outside our control, including adverse weather conditions, flooding or industrial action.

Materials

Student understands that everything learnt in this course is confidential and cannot demonstrate any of the methods or secret techniques of the program to others without consent of KG Salons Ltd. Student understands they have no right to copy, distribute or disclose any information out of the handouts, masterminds or manuals given to me. Student understands they are restricted from using the original KG Salons Ltd program, for education or training of third parties, to demonstrate any of the methods of the program, to disclose any information obtained from KG Salons Ltd. In the event of any violation of the agreement, KG Salons Ltd reserves the right to legal prosecution.

Course outlines

In order to respond rapidly to changes in market demand KG Salons Ltd reserves the right to alter its course content and/or trainer.

When purchasing a course or program, please be aware that you are buying a training course and not a diploma or qualification. Purchasing a course is not a guarantee of obtaining a diploma or further qualification, and you will only receive either of these if you pass the required course assessments.

Course notes and training

KG Salons Ltd course notes and training cannot be relied upon for legal interpretation. Neither KG Salons Ltd nor its employees, trainers or consultants can accept responsibility for the actions of clients, or those of other people reading the course notes, or responsibility for any loss incurred as a result of relying on the course content or the course notes.

Assessments

KG Salons Ltd and its employees reserve the right to refuse student assessment if the student is deemed to be under the influence of drugs or alcohol and/or exhibiting anti-social behaviour.

EARNINGS DISCLAIMER

Disclaimer: No Earnings Projections, Promises or Representations

You recognise and agree that we have made no implications, warranties, promises, suggestions, projections, representations or guarantees whatsoever to you about future prospects or earnings, or that you will earn any money, with respect to your purchase of KG Salon Ltd services or products, and that we have not authorised any such projection, promise, or representation by others.

Any earnings or income statements, or any earnings or income examples, are only estimates of what we think you could earn. There is no assurance you will do as well as stated in any examples. If you rely upon any figures provided, you must accept the entire risk of not doing as well as the information provided. This applies whether the earnings or income examples are monetary in nature or pertain to advertising credits which may be earned (whether such credits are convertible to cash or not).

KG AI Mentor – Terms of Use & Disclaimer

1. Educational Purpose Only

The KG AI Mentor platform, content, resources, and any related materials (including but not limited to PDFs, videos, workbooks, audio, templates, AI-powered tools, and social media posts) are designed for educational and mentoring purposes only.
Nothing provided via KG AI Mentor constitutes financial, legal, medical, or mental health advice. Any actions you take based on the information provided are done at your own discretion and risk. You should always seek advice from qualified professionals for your specific circumstances.

2. No Guarantees of Results

While our aim is to equip you with strategies, tools, and inspiration to grow your business, we do not guarantee any specific business, financial, or personal results. Your success depends on many factors beyond our control, including your skills, effort, market conditions, and client base.

3. AI-Powered Content

Some content provided through KG AI Mentor may be generated or enhanced by artificial intelligence (AI). AI outputs are intended to assist with ideas, guidance, and educational content, but they should not be considered factually flawless, legally binding, or a substitute for expert consultation. We recommend reviewing and adapting all AI-generated materials before implementation in your business.

4. Intellectual Property

All KG AI Mentor materials (including AI-generated or customised resources) remain the intellectual property of Katie Godfrey and KG Business Mentor. You are granted a non-exclusive, non-transferable licence to use these materials for your own business only. They may not be reproduced, sold, shared, or distributed without prior written consent.

5. Limitation of Liability

To the fullest extent permitted by law, Katie Godfrey, KG Business Mentor, and associated parties shall not be held liable for any loss, damage, or claims arising from your use of KG AI Mentor resources, including but not limited to direct, indirect, incidental, or consequential losses.

6. Client Responsibility

By using KG AI Mentor, you accept full responsibility for your own decisions, actions, and results. You agree to use the content ethically, within the law, and in line with best practices in your industry.

7. Updates to Terms

We may update these terms from time to time to reflect changes in law, technology, or our services. Continued use of KG AI Mentor after updates indicates your acceptance of the revised terms.

AI-Generated Content Disclaimer – KG Business Mentor & KG AI Mentor

1. Nature of AI-Generated Content

Some of the content, tools, and resources provided by Katie Godfrey, KG Business Mentor, and KG AI Mentor (collectively “we”, “us”, or “our”) may be generated, adapted, or enhanced using artificial intelligence (“AI”) technologies. This may include, but is not limited to, educational materials, templates, guides, scripts, social media content, marketing strategies, and business growth suggestions.

2. Educational Use Only

AI-generated content is provided solely for educational and informational purposes. It is not intended as financial, legal, tax, medical, or mental health advice. You are solely responsible for how you use this information, and you should always seek independent advice from qualified professionals before making decisions for your business.

3. Accuracy & Limitations

While we strive to ensure AI-generated outputs are relevant, useful, and aligned with our expertise, we cannot guarantee that the information will be complete, accurate, or up to date. AI outputs may contain factual errors, outdated data, or content that does not perfectly reflect your personal or business circumstances. You must review and adapt all materials before use.

4. No Guarantees of Results

Your business success depends on many factors beyond our control, including your skills, effort, resources, and market conditions. Therefore, we make no guarantees regarding the outcomes, results, or profitability you may achieve through AI-generated or human-created content provided by us.

5. Intellectual Property

All AI-generated content provided through KG Business Mentor and KG AI Mentor remains our intellectual property (whether human-created, AI-created, or a combination). You are granted a non-exclusive, non-transferable licence to use the materials for your own business purposes only. They may not be copied, sold, distributed, or shared without prior written consent.

6. Limitation of Liability

To the fullest extent permitted by law, Katie Godfrey, KG Business Mentor, KG AI Mentor, and all associated parties shall not be held liable for any loss, damage, or claim — whether direct, indirect, incidental, or consequential — arising from your use or reliance on AI-generated or related content.

7. User Responsibility

By using AI-generated content from us, you acknowledge and agree that:

  • You will review, edit, and verify all AI-generated materials before implementation.

  • You will use the content in a manner that complies with all applicable laws, regulations, and ethical standards.

  • You understand the inherent limitations of AI technology and accept full responsibility for your business decisions.

8. Updates to This Disclaimer

We reserve the right to update or amend this AI-generated content disclaimer at any time to reflect changes in our services, technology, or legal requirements. Continued use of our content after any changes constitutes acceptance of the revised disclaimer.